Refund and Return

Return & Refund Policy

We offer a 14-day return policy, starting from the day your order is delivered.

Returns

EU Orders

  • Customers can request a return
  • A return label will be provided
  • Return shipping costs are covered by us
  • Items must be returned with the original packaging and receipt
  • Items must be in their original condition

Non-EU Orders

  • Customers must request a return
  • Customers are responsible for return shipping
  • Items must be returned with the original packaging and receipt
  • Items must be in their original condition
  • Return to: Terhijdenstraat 56, 4811AW, Breda , the Netherlands

Refunds

  • Customers may request a full or partial refund if products arrive damaged or broken

Questions About Your Order

If you have any questions, feel free to contact us:

moonveil.lifestyle@gmail.com